The Art of Giving Great Service

Sales is tough to get right, and depends on retaining those customers, yet people do it badly and unprofessionally all the time. It's really not difficult to learn the art of good service, and if you get it perfect, you will see those rewards.

Let's look at an example of service from my point of view:

I usually buy a sandwich from one place only. I always go there, as I get top services and the sandwich is nice. I could go anywhere, but I choose to go to this place.

Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every time I want the same thing.

It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about service and yet it appears effortless, as if they aren't trying.

That's the secret of service. Make everything effortless in the customer's eyes.

About the Author

David is an author, website promotion expert

http://www.eventdomain.co.uk

*You can freely use this article for content purposes, but you must include the resource box and our weblink. Many Thanks!

In The News:
Powered by Feedzilla
Your Ad Here


Websites For Sale

Master Resell Rights Ebooks

Have You Hugged a Customer Today?

It all started a couple of weeks ago when a... Read More

Make An Action Plan To Improve Customer Service

Customer Service is a critical factor for keeping your clients... Read More

Putting The Service Back In Customer Service

The future of customer service is here. Technology has made... Read More

Sorry, No Customer Service After 4:00 P.M.

A few months ago, I wrote about ingenious styles of... Read More

Got A Consumer Problem?

Millions of people, just like you, end up with a... Read More

The Drawback of Hacking Off a Blogger Through Weak Process Gaps and Pathetic Customer Service

With all of the recent data theft in the financial... Read More

Stay - Say - Pay

Would you like to have customers that stay with you... Read More

Empowering Customer Service Vital

It never fails to amaze me how many companies have... Read More

Take Care of Yourself Before You Take Care of Your Customer

One of the most important questions people ask when they... Read More

Are You Giving Your Customers Enough Reasons To Return To Your Business?

Good customer service just isn't enough anymore in the marketplace... Read More

What Every Employee Should Know About How to See Customers Problems from Their Creative Side

Customer Service is a blessing and a curse; a blessing... Read More

Responding to Complaints

It's possible that in the course of your business dealings,... Read More

Customer Satisfaction and the Service Business

The relationship between customer satisfaction and success of a service... Read More

Customer Service: Everyone is Fighting Their Own Personal Battles

Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures..At any... Read More

The 3 Rs of Customer Service

What I am about to tell you may seem very... Read More

3 Special Benefits Every Customer Wants

Every customer looks for 3 special benefits when they do... Read More

A New Way To Handle Complaints, Or Is It?

What a lot of money we have been wasting on... Read More

Moments That Matter

Many years ago, I was a first year apprentice assigned... Read More

How to Win the Hearts of Your Customers and Friends

Those of us doing business over the internet have to... Read More

Courting Customers - From First Date to Marriage

Landing a new client is like courting a potential spouse.... Read More

Oil Change Customer from Hell or Hoax; You Decide

Evacuation, "E-Vac" Oil System for Oil ChangingHow do most mobile... Read More

CRM - Its Relevance

In today's demanding economy, the first line of any business... Read More

Customer Service and Call Center Outsourcing, Whats The Buzz?

The buzz is all about customer service and call center... Read More

Managing Your Business When One Client Takes Alot of Your Time

How often has your schedule been thrown out of whack... Read More

Post Office, Incredible Lady Postmaster

There are two Post Offices that I routinely visit. One... Read More